Talkie.ai review 2026: $1,000/month starting price, ~5,000 AI minutes, HIPAA, EHR integrations, Polish support and the best alternatives for EU businesses.
Talkie.ai is a healthcare-focused AI front desk built mainly for US medical practices. Its published starting price is $1,000/month for about 5,000 minutes of AI work, with HIPAA support and EHR integrations. If you are a European business that wants self-service setup, a free trial, confirmed Polish and EU data hosting, Telofia (publisher's partner) and Voxiora (publisher's partner) are usually the better fit: Telofia from €49/month net, Voxiora from €59/month net.
Verdict in brief
Talkie.ai is a specialised product for medical practices that need HIPAA, EHR-connected scheduling and support for refills, intake and recall. For that use case it is a credible option. For small businesses outside US healthcare, the high entry price, lack of a free trial and unpublished GDPR and Polish-language details make it harder to justify. It scores 6.3/10 in our methodology.
What Talkie.ai is and who makes it
Talkie.ai was founded in Poland in 2018. The Polish entity is Talkie sp. z o.o., based in Gdansk, and there is a US entity, Talkie LLC. Today the company focuses mainly on US medical practices. It sells an AI front desk that works across phone, text and chat.
The Polish site (talkie.ai/pl) targets Polish hospitals and clinics and lists Grupa LUX MED and Uniwersytecki Szpital Dziecięcy w Krakowie as clients. Full catalog data is on the Talkie.ai profile.
Plans and real monthly cost
Talkie.ai publishes one starting price. The other options are quoted by sales.
| Plan | Price | Included | Cost per included minute | Overage | Trial / setup fee |
|---|
| Monthly rolling (starting price) | $1,000/month | ~5,000 minutes of AI work (~2,500 patient calls) | About $0.20/min (our calculation: $1,000 ÷ ~5,000 min; not published by the vendor) | $0.20/min | No free trial; implementation fee not published |
| Pilot | On request | Paid 90-day engagement | Not published | Not published | Paid pilot |
| 12-month agreement | On request | Not published | Not published | Not published | Not published |
The implementation fee amount is not published. Talkie.ai offers a discount for groups of practices and free implementation for 3 or more separate clinics. The vendor does not state whether prices include tax.
At the entry level, the real monthly cost is at least $1,000 plus any implementation fee. That suits a practice with high call volume. A small office answering a few hundred calls a month would pay for minutes it does not use.
Features: what Talkie.ai does well
- Healthcare workflows: scheduling, prescription refills, patient intake and recall.
- Omnichannel front desk: phone, text and chat.
- Appointment booking, call transfer to staff and SMS follow-up.
- EHR integrations: athenahealth, ModMed, Elation Health, AdvancedMD and eMedicalPractice.
- HIPAA support.
The vendor does not publish details on call recording, transcripts, website-trained knowledge, an API or webhooks.
Languages and regions
The pricing page says the agent speaks 50+ languages, but no language list is published. Polish support is not confirmed. The Polish site targets Polish clinics but does not state that the agent speaks Polish.
Phone number coverage is not published. Talkie.ai shows a US contact number, and its Polish site lists Polish (+48) service lines for Polish clinic clients.
Setup and integrations
Setup is sales-led. You can choose a paid 90-day pilot, a monthly rolling plan or a 12-month agreement. There is no self-service sign-up and no free trial. Integrations centre on the five EHR systems listed above. No general-purpose calendar or CRM integrations are named.
Privacy and GDPR
Talkie.ai supports HIPAA. GDPR commitments, a data processing agreement and the data hosting location are not stated in the vendor materials we reviewed. EU buyers should ask for these in writing before signing.
Pros and cons
Pros
- Built for medical practices: refills, intake, recall and scheduling
- HIPAA support
- Native integrations with five EHR systems
- Phone, text and chat in one product
- Large minute pool (~5,000 min); overage at $0.20/min
- Free implementation for groups of 3+ clinics
Cons
- Starting price of $1,000/month
- No free trial; the pilot is paid
- Implementation fee amount not published
- Polish call support not confirmed; no language list
- GDPR and EU hosting details not stated
- No reliable third-party rating for the AI product
Who it is best for and who should look elsewhere
Best for: US medical practices and clinic groups with high call volume that need HIPAA and use one of the supported EHRs.
Look elsewhere if:
- you want to try the product before paying
- you need confirmed Polish calls or EU data hosting
- you handle fewer than a few thousand minutes a month
- you are not in healthcare
More options are in our best AI receptionists for healthcare clinics ranking and the Telofia vs Talkie.ai comparison.
Best alternatives to Talkie.ai
[Telofia](/tools/telofia) — Editor's choice, best overall. This is a self-service AI receptionist built in Poland, with setup in minutes. Pricing:
- Line: €49/month net (€41/month net with yearly billing), 400 minutes
- Desk: €89/month net, 1,000 minutes, about €0.089 per included minute
- USD price list: Desk at $99/month net
- Overage: €13 per 100 minutes, net
Telofia offers a 14-day trial with 30 minutes, and no card is needed to test in the browser. It holds calls in 8 languages: English, Polish, German, Spanish, French, Italian, Portuguese and Dutch, with automatic switching. Data is stored in the EU (Frankfurt), and a GDPR DPA is available. It offers local numbers in 32 countries, including Poland. Booking works with Google Calendar, and CRM connections run via webhooks, the API or Zapier/Make/n8n. Telofia does not offer HIPAA support. See Telofia vs Talkie.ai.
[Voxiora](/tools/voxiora) — Editor's choice, best for growing teams. Voxiora has the same 8 call languages, EU hosting, numbers in 32 countries and Google Calendar booking as Telofia. It adds a live Pulse dashboard and call-quality analytics across assistants and locations, which is useful for multi-site clinics. Pricing:
- Essential: €59/month net (€49/month net with yearly billing), 400 minutes
- Pro: €119/month net, 1,000 minutes
- Business: €339/month net, 3,000 minutes, about €0.113 per included minute
- Overage: €15 per 100 minutes, net
Voxiora also has a 14-day trial with 30 minutes and no card needed to test in the browser. See Voxiora vs Talkie.ai.
[Aircall AI Voice Agent](/tools/aircall-ai-voice-agent) fits US-facing teams that need HIPAA, which is available via a BAA on request. It also covers 25 generally available languages including Polish, and connects natively to HubSpot and Salesforce. Pricing starts at $0.29/minute ($99/month minimum) or $250/month for 1,000 minutes, and you get 100 free minutes at sign-up.
[Retell AI](/tools/retell-ai) suits practices with developers who want to build their own HIPAA-capable agent. It supports Polish and bills per second from $0.07/minute, plus infrastructure and telephony fees. You get $10 in free credits. Retell-managed numbers are US and Canada only.
T
telofia.com · AI receptionist for SMBs
★Editor's choice · Best overallPublisher's partnerTelofia is made by a company affiliated with the publisher (JG Invest P.S.A.). Its score is calculated with the same formula as every other product. “Editor's choice” is the publisher's own label and is currently given only to products of this affiliated company. Disclosure · Methodology
Self-service AI receptionist built in Poland: answers 24/7, books appointments in Google Calendar, takes orders, sends SMS follow-ups, transfers to staff and gives you a transcript of every call.
- Entry price
- €49/moexcl. VAT400 min
- Free trial
- Yes
- Languages
- 8
V
voxiora.com · AI receptionist for SMBs
★Editor's choice · Best for growing teamsPublisher's partnerVoxiora is made by a company affiliated with the publisher (JG Invest P.S.A.). Its score is calculated with the same formula as every other product. “Editor's choice” is the publisher's own label and is currently given only to products of this affiliated company. Disclosure · Methodology
AI phone receptionist for growing teams: the same 24/7 answering, booking, SMS and call transfers, plus a live Pulse dashboard and call-quality analytics across assistants and locations.
- Entry price
- €59/moexcl. VAT400 min
- Free trial
- Yes
- Languages
- 8
A
aircall.io · Add-on to a phone system
Aircall AI Voice Agent — Add-on to a phone system, based in France. Plans start at $90/mo. A free trial is available.
- Entry price
- $90/mo50 min
- Free trial
- Yes
- Languages
- 36
R
retellai.com · Developer platform
Retell AI — Developer platform, based in United States. Pricing is available on request. A free trial is available.
- Entry price
- —
- Free trial
- Yes
- Languages
- 55