Feature matrix
Every feature as published by the vendor. “?” means the vendor does not state it.
| Feature | ||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Free trial | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✕ | ✓ | ✓ | ✓ | ✓ |
| Polish | ✓ | ✓ | ✓ | ? | ✓ | ✓ | ✓ | ✓ | ✕ | ? | ✓ | ? | ? | ✓ | ✕ | ? | ✕ | ✓ | ✓ | ✕ |
| Appointment booking | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Calendar sync | ✓ | ✓ | ✓ | ✓ | ✓ | ? | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ? | ✓ | ✓ | ✓ | ? | ✓ |
| Call transfer to staff | ✓ | ✓ | ✓ | ✓ | ✓ | ? | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| SMS follow-up | ✓ | ✓ | ✓ | ✓ | ? | ✓ | ✓ | ✓ | ✓ | ✓ | ? | ✓ | ? | ✓ | ✓ | ✓ | ? | ✓ | ✓ | ✓ |
| CRM integrations | ✓ | ✓ | ✓ | ✓ | ✓ | ? | ✓ | ✓ | ✓ | ✓ | ? | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Call recording | ✓ | ✓ | ✓ | ✓ | ? | ✓ | ? | ✓ | ✓ | ✓ | ? | ✓ | ? | ✓ | ✓ | ? | ✓ | ✓ | ✓ | ✓ |
| Transcripts | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ? | ✓ | ✓ | ✓ | ? | ✓ | ? | ? | ✓ | ? | ✓ | ✓ | ✓ | ✓ |
| Learns from your website | ✓ | ✓ | ✓ | ✓ | ? | ✓ | ✓ | ? | ✓ | ? | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ? | ? | ? | ✓ |
| Auto language switching | ✓ | ✓ | ? | ✓ | ? | ? | ? | ✓ | ? | ? | ✓ | ? | ? | ? | ? | ? | ✓ | ✓ | ✓ | ✓ |
| Custom / cloned voice | ✕ | ✕ | ✓ | ? | ✓ | ✓ | ? | ? | ? | ? | ? | ? | ? | ? | ? | ✓ | ? | ? | ? | ✕ |
| API | ✓ | ✓ | ? | ✓ | ? | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ? | ? | ✓ | ✓ | ✓ | ✓ | ? |
| Webhooks | ✓ | ✓ | ? | ? | ? | ✓ | ✓ | ✓ | ✓ | ? | ? | ? | ? | ? | ? | ? | ? | ✓ | ✓ | ? |
| GDPR / EU data | ✓ | ✓ | ✓ | ? | ✓ | ✓ | ? | ✓ | ? | ✓ | ✓ | ? | ✓ | ? | ? | ✓ | ? | ✕ | ✓ | ? |
| HIPAA | ✕ | ✕ | ✓ | ✓ | ? | ? | ✕ | ✓ | ? | ✓ | ? | ✓ | ? | ? | ? | ✓ | ✕ | ✓ | ✓ | ✓ |