Telofia vs Dialpad AI Agents (AI Receptionist)

A side-by-side comparison of Telofia and Dialpad AI Agents (AI Receptionist) using the vendors' own published data (checked November 7, 2026).

Higher score: Telofia (9.6/10).

Criterion	TTelofia ★Editor's choice · Best overallPublisher's partner	DDialpad AI Agents (AI Receptionist)
Score	9.6/10	6.7/10
Type	AI receptionist for SMBs	Add-on to a phone system
Company HQ	Poland	United States
Entry price	€49/mo · 400 min	$15/mo
Cost / min	€0.09	—
Free trial	14 days with 30 test minutes, no credit card	14 days (Dialpad Connect)
Extra usage	€13 per 100 extra minutes (€0.13/min)	AI Agent usage draws on AI Agent bundle first, then Dialpad Credits (help center, via search snippet)
Languages	35	9
Polish	✓	✕
Calendar sync	✓ YesGoogle Calendar, Microsoft Outlook / 365	Not stated
CRM integrations	✓ YesHubSpot, Pipedrive, REST API / webhooks, MCP	Not stated
Appointment booking	✓ Yes	✓ Yes
Call transfer to staff	✓ Yes	✓ Yes
SMS follow-up	✓ Yes	Not stated
Call recording	✓ Yes	Not stated
Transcripts	✓ Yes	Not stated
Learns from your website	✓ Yes	Not stated
Auto language switching	✓ Yes	Not stated
API	✓ Yes	Not stated
Webhooks	✓ Yes	Not stated
GDPR / EU data	✓ YesEU data hosting (Frankfurt, Germany); GDPR data processing agreement; AI disclosure in the greeting	Not stated
HIPAA	✕ No	Not stated
Ease of setup	100%	35%
Pricing & value	100%	80%
Free trial	100%	100%
Languages	100%	14%
Features	90%	20%
Europe & GDPR	100%	25%
Third-party reviews	0%	0%