Dialpad AI Agents (AI Receptionist)

Our verdict

Plans and pricing

Free trial

14 days (Dialpad Connect)

Extra usage

AI Agent usage draws on AI Agent bundle first, then Dialpad Credits (help center, via search snippet)

Setup fee

Not stated

Yearly billing

Annual plans discounted (amount not stated)

Languages

9 languages · No Polish

Dialpad AI language table (help center, seen via search snippet; page returned 403 to fetch): AI Agent row checked for English, Spanish, French, Japanese, Dutch, German, Italian, Portuguese, Korean. Swedish, Mandarin, Vietnamese, Indonesian supported for other AI features only. Polish not listed.

Phone numbers

Dialpad AI available in US, Canada, Argentina, Australia, Chile, France, Mexico, New Zealand, Spain, UK, Japan (help center, via search snippet). Poland not listed.

Features

Appointment booking

✓ Yes

Calendar sync

Not stated

Call transfer to staff

✓ Yes

SMS follow-up

Not stated

CRM integrations

Not stated

Call recording

Not stated

Transcripts

Not stated

Learns from your website

Not stated

Auto language switching

Not stated

Custom / cloned voice

Not stated

API

Not stated

Webhooks

Not stated

HIPAA

Not stated

Europe, GDPR and security

Built for

medical officesdentalreal estatecontractors / field servicecontact centers

Reviews on other sites

• G2: 4.4/5 (4846)

Sources (checked November 7, 2026)

• AI receptionist product description, booking, routing, no-code builder: https://www.dialpad.com/solutions/ai-receptionist/
• plan pricing, Resolve custom pricing, conversation-based billing, trial: https://www.dialpad.com/pricing/
• AI agent per-conversation rates: https://www.dialpad.com/rates/ai-agent/
• AI language table and countries (search snippet): https://help.dialpad.com/docs/dialpad-ai
• credits usage order (search snippet): https://help.dialpad.com/docs/ai-agent-conversations-credits.md
• G2 rating (company-level): https://www.g2.com/sellers/dialpad/filter_reviews