Telofia vs Smith.ai AI Receptionist

A side-by-side comparison of Telofia and Smith.ai AI Receptionist using the vendors' own published data (checked November 7, 2026).

Higher score: Telofia (9.6/10).

Criterion	TTelofia ★Editor's choice · Best overallPublisher's partner	SSmith.ai AI Receptionist
Score	9.6/10	7.9/10
Type	AI receptionist for SMBs	AI receptionist for SMBs
Company HQ	Poland	United States
Entry price	€49/mo · 400 min	$150/mo · 75 calls
Cost / min	€0.09	€0.51
Free trial	14 days with 30 test minutes, no credit card	Free plan with 25 calls/month (no trial; card required)
Extra usage	€13 per 100 extra minutes (€0.13/min)	$2.17-$3.00 per call depending on plan/tier
Languages	35	2
Polish	✓	✕
Calendar sync	✓ YesGoogle Calendar, Microsoft Outlook / 365	✓ YesCalendly
CRM integrations	✓ YesHubSpot, Pipedrive, REST API / webhooks, MCP	✓ YesSalesforce, HubSpot, Clio Grow, Clio Manage, Zapier, Make
Appointment booking	✓ Yes	✓ Yes
Call transfer to staff	✓ Yes	✓ Yes
SMS follow-up	✓ Yes	Not stated
Call recording	✓ Yes	✓ Yes
Transcripts	✓ Yes	✓ Yes
Learns from your website	✓ Yes	Not stated
Auto language switching	✓ Yes	✓ Yes
API	✓ Yes	✓ Yes
Webhooks	✓ Yes	Not stated
GDPR / EU data	✓ YesEU data hosting (Frankfurt, Germany); GDPR data processing agreement; AI disclosure in the greeting	Not stated
HIPAA	✕ No	✕ No
Ease of setup	100%	100%
Pricing & value	100%	63%
Free trial	100%	100%
Languages	100%	18%
Features	90%	60%
Europe & GDPR	100%	25%
Third-party reviews	0%	75%