CallAgent Index
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Smith.ai AI Receptionist

smith.ai · AI receptionist for SMBs · United States

7.9/10

Smith.ai AI Receptionist — AI receptionist for SMBs, based in United States. Plans start at $150/mo. A free trial is available.

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Our verdict

Strengths

  • ✓ Self-service setup
  • ✓ Published pricing
  • ✓ Free trial
  • ✓ Books appointments into calendars

Watch-outs

  • • Limited language support
  • • No Polish
  • • No EU data commitment published

Plans and pricing

PlanEntry priceIncludedNotes
Free0 USD / month25 real callsFree-forever tier ('Not a trial'); credit card required at signup; extra calls $3.00 each
Pro150 USD / month75 real calls (also 150 calls tier -10%, 300 calls tier -17%)Per-call rate $2.00 / $1.80 / $1.67 depending on tier; overage $2.50 / $2.30 / $2.17 per call; custom SMS branding; live phone/email/chat support
Enterprise500 USD / month300 real calls (also 500 calls -4%, 1,000+ custom)Per-call rate $1.67 / $1.60 / custom; overage $2.17 / $2.10 / custom; custom integrations, multi-location, full-service setup, priority support
Free trial
Free plan with 25 calls/month (no trial; card required)
Extra usage
$2.17-$3.00 per call depending on plan/tier
Setup fee
Not stated
Yearly billing
Not stated

Languages

2 languages · No Polish

AI Receptionist page lists English and Spanish only. Spanish (launched June 2025) is a dashboard toggle at no extra cost; AI detects Spanish from the caller's first words; summaries include Spanish transcript plus English translation.

Phone numbers

Not stated for AI numbers. Live-agent backup is a North America-based receptionist network. No Poland/EU number availability found.

Features

Appointment booking
✓ Yes
Calendar sync
✓ YesCalendly
Call transfer to staff
✓ Yes
SMS follow-up
Not stated
CRM integrations
✓ YesSalesforce, HubSpot, Clio Grow, Clio Manage, Zapier, Make
Call recording
✓ Yes
Transcripts
✓ Yes
Learns from your website
Not stated
Auto language switching
✓ Yes
Custom / cloned voice
Not stated
API
✓ Yes
Webhooks
Not stated
HIPAA
✕ No

Europe, GDPR and security

Not stated

Built for

law firmshome servicessoftware/SaaSmarketing agenciesgeneral contractorsfinancehiring/staffinginsurance

Reviews on other sites

Sources (checked November 7, 2026)

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https://www.callagentindex.com/en/tools/smith-ai