fonio.ai

fonio.ai · AI receptionist for SMBs · Austria

8.8/10

fonio.ai — AI receptionist for SMBs, based in Austria. Plans start at 479 zł/mo. A free trial is available.

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Our verdict

Strengths

✓ Self-service setup
✓ Published pricing
✓ Free trial
✓ 60+ call languages
✓ Speaks Polish
✓ Books appointments into calendars
✓ GDPR / EU data commitments

Watch-outs

Plans and pricing

Plan	Entry price	Included	Notes
Solo (monthly billing)	119 EUR / month	1,000 minutes, 1 phone number, no concurrent calls, 1 user	Net (zzgl. USt). For 1-20 calls/day. EUR 99/month when billed annually.
Team (monthly billing)	359 EUR / month	3,600 minutes, 3 phone numbers, 3 concurrent calls, unlimited users	Net. For 20-100 calls/day. Adds dedicated SIP trunk and outbound calls. EUR 299/month when billed annually.
Scale (monthly billing)	599 EUR / month	from 6,000 minutes, individual concurrency/numbers	'from' price, individual pricing; EUR 539/month (from) billed annually. Adds own voice and no-data-storage option.
Solo (PL price list)	479 PLN / month	1,000 minutes, 1 number	Net; 399 zl/month billed annually (fonio.ai/pl/cennik).
Team (PL price list)	1439 PLN / month	3,600 minutes, 3 numbers, 3 concurrent calls	Net; 1,199 zl/month billed annually.
Business (PL price list)	2399 PLN / month	from 6,000 minutes	'od' (from) price; from 2,159 zl/month billed annually. Called 'Scale' on the German page.

Free trial: 14 days ('14 Tage kostenlos testen' on register-trial page); trial minutes and card requirement not stated. 30-day money-back guarantee on pricing pages.
Extra usage: EUR 15 per 100 extra minutes (Solo/Team); PL list: 50 zl per 100 minutes, added automatically when included minutes run out
Setup fee: Not stated
Yearly billing: Advertised as -20% toggle (e.g. Solo EUR 119 -> 99/month, Team EUR 359 -> 299/month)

Languages

60 languages · Polish confirmed

'60+ Sprachen' on pricing page (no list published). Polish site headline: 'Asystent telefoniczny AI po polsku'; language chosen during setup.

Phone numbers

Countries for numbers not published. Extra number EUR 9/month (39 zl/month on PL list). fonio itself uses Polish +48 numbers on its PL site; existing number can be forwarded.

Features

Appointment booking: ✓ Yes
Calendar sync: ✓ YesGoogle Calendar, Calendly, Cal.com, SimplyBook.me, eTermin
Call transfer to staff: ✓ Yes
SMS follow-up: Not stated
CRM integrations: ✓ YesTeamleader, Pipedrive, GoHighLevel, Odoo, Livespace, HubSpot (coming soon), onOffice, Make, n8n
Call recording: Not stated
Transcripts: ✓ Yes
Learns from your website: Not stated
Auto language switching: Not stated
Custom / cloned voice: ✓ Yes
API: Not stated
Webhooks: Not stated
HIPAA: Not stated

Europe, GDPR and security

✓ YesFooter badges: 'DSGVO-konform' / GDPR compliant and EU AI Act compliant, 'Made in Austria'; hosting location not stated on fetched pages

Built for

medical practicesdentistsphysiotherapypharmacieslaw firmstax advisorsnotariesreal estateproperty managementtradesauto repaircar dealershipsretaile-commercerestaurantshotelsrecruitingpublic sector

Reviews on other sites

Capterra: 4.9/5 (94)
G2: 4.7/5 (7)

Sources (checked November 7, 2026)

pricing EUR, add-ons, annual discount, 60+ languages, GDPR badges: https://www.fonio.ai/preise
pricing PLN, extra minutes 50 zl/100 min, money-back guarantee: https://www.fonio.ai/pl/cennik/
free trial 14 days: https://www.fonio.ai/de/register-trial
Polish language headline, Polish numbers: https://www.fonio.ai/pl
integrations (calendars, CRM, industry software): https://www.fonio.ai/de/integrationen/
setup claim, industries, transcripts, transfer, 10,000+ customers: https://www.fonio.ai/
ratings (search snippets): https://capterra.com/p/10025797/fonio-ai/reviews/

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https://www.callagentindex.com/en/tools/fonio-ai