CallAgent Index
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Synthflow

synthflow.ai · Enterprise contact center · Germany

7.8/10

Synthflow — Enterprise contact center, based in Germany. Pricing is available on request. A free trial is available.

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Our verdict

Strengths

  • ✓ Free trial
  • ✓ 30+ call languages
  • ✓ Speaks Polish
  • ✓ API and webhooks
  • ✓ GDPR / EU data commitments

Watch-outs

  • • Pricing only via sales

Plans and pricing

PlanEntry priceIncludedNotes
Enterprise (annual agreement)Contact salesscoped in contract (concurrency, usage)No public prices. Pricing page states every new deployment starts on an annual Enterprise contract, no per-minute rate, scoped via sales call. White-label available within the agreement. Currency not stated.
Free trial
none (pricing page: no free plan or trial)
Extra usage
Not stated
Setup fee
Not stated
Yearly billing
Not stated

Languages

33 languages · Polish confirmed

Docs list 33 individual languages incl. Polish (plus a 'Multilingual' option switching among 10 languages: EN, ES, FR, DE, HI, RU, PT, JA, IT, NL). A separate docs page claims 40+ languages. Synthflow STT recommended for non-English.

Phone numbers

Telephony points of presence in US, EU and Latin America; customer chooses US or EU workspace (data residency). Specific number countries / Poland availability not published.

Features

Appointment booking
✓ Yes
Calendar sync
Not stated
Call transfer to staff
✓ Yes
SMS follow-up
✓ Yes
CRM integrations
✓ YesSalesforce, HubSpot, Zendesk, Freshworks
Call recording
✓ Yes
Transcripts
✓ Yes
Learns from your website
Not stated
Auto language switching
✓ Yes
Custom / cloned voice
Not stated
API
✓ Yes
Webhooks
✓ Yes
HIPAA
✓ Yes

Europe, GDPR and security

✓ YesGDPR DPA; EU workspace with data and processing kept in EU (connected providers may process elsewhere); EU AI Act/DORA in progress

Built for

contact centers / BPOmulti-location retailhealthcareinsurancefinancial servicestechnology

Reviews on other sites

  • G2: 4.5/5 (1016)

Sources (checked November 7, 2026)

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—

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