CallAgent Index
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Phonely

phonely.ai · AI receptionist for SMBs · United States

8.0/10

Phonely — AI receptionist for SMBs, based in United States. Plans start at $33/mo. No free trial is published.

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Our verdict

Strengths

  • ✓ Self-service setup
  • ✓ Published pricing
  • ✓ 100+ call languages
  • ✓ Books appointments into calendars
  • ✓ GDPR / EU data commitments

Watch-outs

  • • No free trial published
  • • No third-party reviews yet

Plans and pricing

PlanEntry priceIncludedNotes
Starter (monthly)50 USD / month200 minutes (~100 calls) on plan card; 250 minutes in comparison table; 3 phone numbersOverage $0.25/min (monthly table); post-transfer $0.02/min.
Pro (monthly)150 USD / month650 minutes (~300 calls) on plan card; 750 in comparison table; 5 phone numbersOverage $0.30/min; post-transfer $0.02/min.
Starter (annual)33 USD / monthas monthly StarterBilled annually, '33% off'. Annual table lists overage $0.35/min (conflicts with $0.25).
Pro (annual)100 USD / monthas monthly ProBilled annually, '33% off'.
Enterprise0.05 USD / minutecustom'As low as 5¢/min'; contact sales; BAA available.
Free trial
Not stated
Extra usage
$0.25/min (Starter), $0.30/min (Pro); annual Starter table shows $0.35/min
Setup fee
Not stated
Yearly billing
33% off with annual billing

Languages

100 languages · Polish not confirmed

Product page claims 100+ languages; pricing page says 50+ languages (premium voices). No language list published; Polish not mentioned.

Phone numbers

Not stated

Features

Appointment booking
✓ Yes
Calendar sync
✓ YesGoogle Calendar, Microsoft Outlook
Call transfer to staff
✓ Yes
SMS follow-up
✓ Yes
CRM integrations
✓ YesSalesforce, HubSpot, GoHighLevel, Five9
Call recording
Not stated
Transcripts
Not stated
Learns from your website
✓ Yes
Auto language switching
Not stated
Custom / cloned voice
✓ Yes
API
✓ Yes
Webhooks
Not stated
HIPAA
✓ Yes

Europe, GDPR and security

✓ YesSOC2 & GDPR listed in pricing feature table

Sources (checked November 7, 2026)

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