Telofia vs Retell AI

A side-by-side comparison of Telofia and Retell AI using the vendors' own published data (checked November 7, 2026).

Higher score: Telofia (9.6/10).

Criterion	TTelofia ★Editor's choice · Best overallPublisher's partner	RRetell AI
Score	9.6/10	8.5/10
Type	AI receptionist for SMBs	Developer platform
Company HQ	Poland	United States
Entry price	€49/mo · 400 min	Contact sales
Cost / min	€0.09	—
Free trial	14 days with 30 test minutes, no credit card	$10 free credits
Extra usage	€13 per 100 extra minutes (€0.13/min)	Add-ons: knowledge base +$0.005/min, denoising +$0.005/min, guardrails +$0.005/min, PII removal +$0.01/min, AI QA $0.10/min after 100 free min, batch call $0.005/dial, branded caller ID $0.10/outbound call, SMS $0.01/msg; extra concurrency $8/month each beyond 20
Languages	35	55
Polish	✓	✓
Calendar sync	✓ YesGoogle Calendar, Microsoft Outlook / 365	✓ YesCal.com, Calendly
CRM integrations	✓ YesHubSpot, Pipedrive, REST API / webhooks, MCP	✓ YesHubSpot, Salesforce, GoHighLevel, Zoho CRM, Microsoft Dynamics 365, Pipedrive, Keap
Appointment booking	✓ Yes	✓ Yes
Call transfer to staff	✓ Yes	✓ Yes
SMS follow-up	✓ Yes	✓ Yes
Call recording	✓ Yes	✓ Yes
Transcripts	✓ Yes	✓ Yes
Learns from your website	✓ Yes	Not stated
Auto language switching	✓ Yes	✓ Yes
API	✓ Yes	✓ Yes
Webhooks	✓ Yes	✓ Yes
GDPR / EU data	✓ YesEU data hosting (Frankfurt, Germany); GDPR data processing agreement; AI disclosure in the greeting	✓ YesGDPR not stated on pricing page; custom DPA on Enterprise; Trust Center linked
HIPAA	✕ No	✓ Yes
Ease of setup	100%	55%
Pricing & value	100%	40%
Free trial	100%	100%
Languages	100%	100%
Features	90%	80%
Europe & GDPR	100%	70%
Third-party reviews	0%	96%