CallAgent Index
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IONOS KI-Telefonassistent / AI Receptionist

ionos.de · AI receptionist for SMBs · Germany

8.1/10

IONOS KI-Telefonassistent / AI Receptionist — AI receptionist for SMBs, based in Germany. Plans start at £9/mo. A free trial is available.

Our verdict

Strengths

  • ✓ Self-service setup
  • ✓ Published pricing
  • ✓ Free trial
  • ✓ Books appointments into calendars
  • ✓ GDPR / EU data commitments

Watch-outs

  • • No third-party reviews yet

Plans and pricing

PlanEntry priceIncludedNotes
Flex (DE)39 EUR / month30 calls, 1 call forwarding, call history by emailIncl. VAT; monthly cancellable.
Flex Pro (DE)69 EUR / month100 calls, 5 forwardings, appointment booking with calendarIncl. VAT.
All-Flat Advanced (DE)99 EUR / monthunlimited calls and forwardings, booking, advanced API, website widgetIncl. VAT.
Flex (UK)9 GBP / month30 calls, 1 forwardingPer UK press release 15 Apr 2026.
Flex Pro (UK)19 GBP / month100 calls, 5 forwardingsPer UK press release.
All-Flat Advanced (UK)29 GBP / monthunlimited calls and forwardingPer UK press release.
Unlimited (US)99 USD / monthunlimited callsUS page also lists Flex $39 (30 calls, $0.49/call) and Flex Pro $69 (100 calls, $0.39/call).
Free trial
1 month free (FAQ: 30-day trial)
Extra usage
DE: Flex EUR 0.49/call, Flex Pro EUR 0.39/call (incl. VAT); All-Flat none
Setup fee
Not stated
Yearly billing
Not stated

Languages

Not stated · Polish not confirmed

No language list on DE/US pages; UK press release says language is configurable. Up to 14 voices, formal/informal address (Sie/Du).

Phone numbers

DE: a new phone number is included in the package (test number is Berlin 030); existing number kept via forwarding. Sold separately in UK and US with local pricing.

Features

Appointment booking
✓ Yes
Calendar sync
✓ YesGoogle Calendar, Outlook, Cal.com, Calendly
Call transfer to staff
✓ Yes
SMS follow-up
Not stated
CRM integrations
✓ YesHubSpot, Salesforce, Zendesk, Make, n8n
Call recording
Not stated
Transcripts
Not stated
Learns from your website
✓ Yes
Auto language switching
Not stated
Custom / cloned voice
Not stated
API
✓ Yes
Webhooks
Not stated
HIPAA
Not stated

Europe, GDPR and security

✓ YesEuropean infrastructure, '100% DSGVO-konform'; exact server location not named

Built for

small businessesmedical practicescar workshops

Sources (checked November 7, 2026)

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